Membership Officer

About the Organization

The Oklahoma Historical Society (OHS) is an agency of the State of Oklahoma and a private membership organization governed by a Board of Directors.

The mission of the Oklahoma Historical Society is to collect, preserve, and share the history and culture of the state of Oklahoma and its people. The OHS was founded on May 27, 1893, by members of the Territorial Press Association. In 1918 the OHS was relocated to the State Capitol, and in 1930 moved to the Wiley Post building. In 2005 came the opening of the Oklahoma History Center in Oklahoma City. Over the years the OHS has developed numerous collections, programs, research centers, museums, historic homes, and military sites across the state.

About the Role

The Membership Officer directs the membership activities of the Oklahoma Historical Society (OHS). Their primary responsibilities are to help achieve the financial goals of the OHS, recruit new members, and retain existing members. They develop programs, campaigns, and initiatives, plan member events, and implement outreach strategies to increase member involvement and level of support.

Responsibilities

•          Advise the Executive Director (ED) and the Deputy Executive Director (DED) regarding annual membership goals and calendar.
•          Works with Deputy Executive Director and Director of Finance regarding department budget.
•          Provide analysis of existing programming and membership materials as well as membership retention rates and opportunities for improvement.
•          Maintain a plan for the retention of existing members and recruitment of new members, including improving membership benefits and the regular solicitation of member feedback.
•         Evaluate the success of membership programs, campaigns, and materials throughout the year and make necessary adjustments to meet goals.

•         Conduct targeted membership appeals and programming to develop higher renewal rates, increase levels of giving, and to grow and diversify the general member roster.
•         Oversee regular updates to primary membership materials, appeal letters, invoices, brochures, etc. to encourage a high response rate.

•         Assist in creating and updating membership marketing materials, materials for upcoming events, fact sheets, surveys, and annual reports.
•        Oversee internal communications, including developing newsletter content, social media content, emails, event announcements, awareness of member benefits, etc.

•         Manage the OHS Board election with help from the OHS Nominating Committee.
•       Develop special membership programming to cultivate relationships and the OHS image, including book signings.
•       Serve as primary point of contact for History Symposium and lead an internal team to develop and implement annual History Symposium.
•        May serve on internal agency committees, such as the Oklahoma Heritage Preservation Grant Staff Review Committee and Strategic Initiatives Committees.

•        Provide membership data for quarterly board reports, finance reports, publication lists, and donor/member recognition lists.
•       Responsible for the oversight and management of Raiser’s Edge (RE) member and donor database, including staff training, RE customer service communications, and quarterly database cleaning.
•       May attend offsite events to support the membership and development departments as needed, which may include outreach events and membership and giving campaigns.
•        Works closely with the Development Officer on programs and events
•       Supervise the processing, accuracy, privacy, and data collection of digital and paper membership records, including proper archival and disposal methods.
•      Seek and manage co-membership programs such as the Smithsonian Affiliate Membership program and NARM (North American Reciprocal Museum Association).
•     Manage all aspects of the membership office including the supervision of staff members.

•      Remain competent and current through self-directed professional reading, developing professional contacts with colleagues, and attending professional development opportunities.

Knowledge, Skills, and Abilities

Solid understanding of basic membership growth and retention principles. Strong organizational skills and ability to follow through on projects. Excellent project management skills and the ability to think strategically. Superior verbal and written communication skills and ability to confidently interact with a wide variety of individuals. Able to maintain confidentiality. Ability to work on a team and with other divisions to achieve a common goal. Strong computer skills with proficiency in Word, Excel, Outlook, and Teams. Raiser’s Edge experience a plus.

Education and Experience

Bachelor’s degree required, preferably in Business, Philanthropy, Finance, English, or related field. Minimum four years’ experience in fundraising, development, membership/visitor services or managing complex projects, including at least one year in a supervisory capacity and one year in database management. This can include a combination of any of the following: giving campaigns, event planning, and membership programs.

Salary and Benefits

$60,000

The State of Oklahoma provides a generous and competitive benefit package including medical, dental, vision, personal time off, and paid holidays.

Application

More information and the application can be found at https://okgov.wd1.myworkdayjobs.com/en-US/okgovjobs/details/Membership-Officer_JR46199?hiringCompany=7a8d2de4e0861000cc58c4435f6b0000

Submit an application, along with a cover letter and three professional references as one PDF.

Applications will only be accepted through this link. Position is open until filled.